Where are you located? 

We are located in the Pflugerville area, Texas. Currently, we do not have a physical store, but you can find us at various Farmer's Markets or Pop Ups throughout the month (check our Find Us section). Your online purchases can be picked up at one of these locations. We also offer delivery by prior arrangement. We provide free delivery in the Pflugerville area every Friday to 5pm-7pm (24hrs in advance).

How do I place an order on your website? 

Placing an order is easy. Simply browse our online store, select the cookies you want, and follow the steps of the payment and delivery or pickup process. Ready to enjoy our delicious treats!

Can I customize my order with specific cookies or assorted packages?

Absolutely! Our packages of 3, 6, or 12 cookies can easily be of varied flavors. During the checkout process, the website will guide you and give you the opportunity to choose your favorite flavors according to the package you have selected.

What happens if I can't pick up the order on the agreed-upon day? 

You can email us at upacookies@gmail.com to coordinate a new date and time as soon as possible.

What is the minimum quantity of cookies I can order? 

For pickup, you can order from 1 cookie. For free delivery in the Pflugerville area, the minimum order will be 6 cookies.

How do you ensure the freshness of the cookies during pickup or delivery? 

The cookies are baked the day before pickup or delivery, and we also ensure careful packaging to guarantee the freshness of each one.

How can I store the cookies after I have them with me? 

The cookies in their original packaging can be kept well for up to 7 days. If you want to enjoy them warm, you can microwave them without the original packaging for about 5 seconds.

Upon receiving them, you also have the option to freeze them for up to 2 months. When you're ready to eat them, you can use your oven. Preheat the oven to 350F, then place the cookies without the original packaging for about 5-7 minutes.

How do you handle food allergies in your cookies? 

In our commitment to the safety of our customers, we make every effort to avoid cross-contamination. Although our equipment is thoroughly cleaned between each production, it is important to note that they are used to make a variety of products. We use wheat, eggs, different types of nuts, soy, dairy, etc., so we are not an allergen-free environment.